Legal
How Velvero Group collects, uses, and protects your personal information.
Last updated: September 2026
We collect information that you provide directly to us through our contact forms, scheduling calendars, and purchase checkouts. This may include your name, email address, phone number, and payment details. Payment information is processed securely through Stripe and is not stored on our servers.
We use the information we collect to deliver our services to you, process payments, send marketing emails, and send text message alerts related to your account or campaigns. We may also use your information to respond to your inquiries, improve our services, and communicate with you about updates or offers.
We use cookies and similar tracking technologies to track user behavior on our website. We use Google Analytics to understand how visitors interact with our site and Meta Pixels to measure and run advertising campaigns. These tools may collect information about your visit, including pages viewed, time spent, and referring sites.
We do not sell your personal data. We only share information with third-party processors that are necessary to operate our business, such as Stripe for billing and our CRM hosting provider for managing customer relationships. These processors are bound by their own privacy obligations and are only given the information needed to perform their services. Text messaging originator opt-in data and consent will not be shared with any third parties.
By providing your phone number and opting in, you consent to receive text message alerts related to your account, appointments, and campaigns from Velvero Group. Message frequency varies, and standard message and data rates may apply. You may opt out at any time by replying STOP to any message or contacting us at contact@velverogroup.com. Text messaging originator opt-in data and consent will not be shared with any third parties.
We take reasonable measures to protect your personal information using TLS encryption during transmission and secure databases for storage. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You have the right to opt out of receiving marketing emails or text message alerts from us at any time. You can also request access to, correction of, or deletion of your personal data. To exercise any of these rights, email us at contact@velverogroup.com and we will respond to your request within a reasonable timeframe.
Questions about this policy? Email us at contact@velverogroup.com.
